Shipping policy

INTERNATIONAL SHIPPING: While we gladly accept international orders, we acknowledge that the international shipping process through Shopify can be complex. To ensure a seamless experience, we kindly request that you reach out to us directly via email when placing an international order. This approach allows us to provide you with the most accurate and reliable international shipping information.

LOST/STOLEN PACKAGES: Once a shipment has been received and accepted at a USPS facility to commence transit, any instances of missing or stolen packages fall under the purview of USPS. It is essential to understand that such matters are beyond our control. We regret that we are unable to intervene or resolve these issues directly. In the event of a missing package, we recommend contacting your local post office or the post office responsible for the last scan of your item, as they possess the resources and authority to provide the necessary assistance.

Additionally, if a package is returned to us due to incorrect shipping information provided by the customer, the customer will be responsible for the cost of reshipping the item. Please ensure that the shipping details you provide are accurate and up to date to avoid any potential complications.

Your satisfaction is our utmost priority, and we appreciate your understanding and cooperation in these matters. If you have any concerns or questions regarding your order, please do not hesitate to reach out to us. We are here to assist you in every way possible.